Frequently Asked Questions

Phresh Fits – Your Style, Your Way

At Phresh Fits, we aim to make shopping effortless, fast, and enjoyable. If you don’t see the answer you need here, our customer care team is always ready to help!

1. Where do you ship?

We currently ship exclusively within the United States. Unfortunately, we do not offer international shipping at this time.

2. Do you charge for shipping?

Nope! Shipping is always free on all orders, with no minimum purchase required.

3. How long will my order take to arrive?

Your order usually arrives within 5–10 business days, broken down as:

  • Processing: 1–3 business days
  • Transit: 4–7 business days

Orders placed after 8:00 PM EST will start processing the next business day.

4. Can I track my order?

Yes! Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking updates to appear.

5. Can I change or cancel my order?

If you need to modify or cancel an order, contact us as soon as possible at support@phreshfits.com. While we’ll do our best to help, changes cannot be guaranteed once processing begins.

6. What is your return policy?

We accept returns within 30 days of delivery for items that are unused, unworn, and in original condition with tags.

  • Return shipping is paid by the customer if the return is due to ordering the wrong size, color, or item.
  • If you receive a damaged or incorrect item, we cover the return shipping cost.
  • Refunds are processed within 7 business days after we receive and inspect your return.

For full details, please visit our Return & Refund Policy page.

7. What payment methods do you accept?

We accept secure payments via:

  • Visa
  • MasterCard
  • American Express (Amex)
  • Discover
  • Diners Club
  • JCB

All payments are processed through trusted, secure payment gateways.

8. Is my personal information safe?

Absolutely! Your privacy is a top priority. We use SSL encryption and follow strict security practices to protect your information. Learn more in our Privacy Policy.

9. Do you offer gift cards?

Not yet, but we’re planning to launch digital gift cards soon. Stay tuned!

10. How can I contact customer support?

We’re here to help you with orders, returns, or any questions. Reach us at:

Business Name: Phresh Fits
Physical Address: 3401 S US Hwy 41, Terre Haute, IN 47802, United States

Phone: +1 812-562-0997
E-mail: support@phreshfits.com
Business Hours: Monday – Sunday | 10:00 AM – 08:00 PM (EST)

Still have questions? We’re just a message away and happy to make your Phresh Fits shopping experience seamless.